Returns
If you are not satisfied with your purchase you may notify us within 72 hours of receipt for a refund of the cost of the knife. Shipping charges are not refundable. Refunds will be issued the same way as purchased.
The item must be returned in the same condition as received and must be shipped fully insured via any common carrier.
Contact us before sending any item back as a return. All returns must be insured by the carrier of your choice.
Returns must be mailed to:
Pacific Northwest Knives LLC
14818 438th Ave SE
North Bend WA 98045
Rates:
We do not use UPS. Sorry for any inconvenience this may causes.
International Shipping Rates: We offer direct USPS International Express. Our international shipping is traceable and costs 60.00(Canada $35 - USPS Express), All packages will be declared accurately with true values.
It is the purchaser's responsibility to know your countries rules and regulations before purchase. Pacific Northwest Knives LLC is not responsible for any delays in customs or return item service charges.
Any Questions or Concerns feel free to contact us. pnwknives@gmail.com
If you are not satisfied with your purchase you may notify us within 72 hours of receipt for a refund of the cost of the knife. Shipping charges are not refundable. Refunds will be issued the same way as purchased.
The item must be returned in the same condition as received and must be shipped fully insured via any common carrier.
Contact us before sending any item back as a return. All returns must be insured by the carrier of your choice.
Returns must be mailed to:
Pacific Northwest Knives LLC
14818 438th Ave SE
North Bend WA 98045
- Items are normally shipped within 48hrs of purchase.
- Domestic orders will be shipped USPS ground for free. Tracking will be provided with every order.
- Signature confirmation will be required for high value orders to confirm delivery.
- If a package tracking shows either delivery confirmation or signature confirmation - you are responsible for the item.
- Items typically ship within 2 days of purchase. We however will attempt same business day shipping.
- Domestic ground orders are generally shipped via US Postal Service (USPS) or FedEx. All Shipment will be provided tacking info.
- Signature confirmation will be required for high value orders.
Rates:
- Standard USPS Ground Shipping for US orders is FREE
- USPS Priority 7.00
- USPS Express Mail 25.00
- FedEx Ground 15.00
- FedEx Two Business Days $25.00
We do not use UPS. Sorry for any inconvenience this may causes.
International Shipping Rates: We offer direct USPS International Express. Our international shipping is traceable and costs 60.00(Canada $35 - USPS Express), All packages will be declared accurately with true values.
It is the purchaser's responsibility to know your countries rules and regulations before purchase. Pacific Northwest Knives LLC is not responsible for any delays in customs or return item service charges.
Any Questions or Concerns feel free to contact us. pnwknives@gmail.com